Effective Date: November 2, 2025
Last Updated: November 2, 2025
Your privacy matters to us. This Privacy Policy explains how Radio Nine (“we,” “us,” “our”) collects, uses, and safeguards information when you interact with our AI-powered wine assistant (“Service”).
1. Information We Collect
We collect minimal information necessary to operate and improve Radio Nine:
- Chat content: Messages you send or receive are processed by AI systems to generate responses.
- Usage data: We may gather non-identifiable information such as browser type, device, and general location for analytics.
- Optional contact data: If you email or message us directly, we receive whatever contact details you provide.
We do not require user accounts or collect personal identifiers by default.
2. How We Use Information
Collected information is used to:
- Deliver and improve the chat experience
- Monitor performance and troubleshoot issues
- Analyze general usage patterns
- Provide or personalize sponsored wine offers (when applicable)
We do not sell or rent user data.
3. Third-Party Service Providers
Radio Nine uses third-party providers to deliver the Service, including but not limited to AI-processing platforms, web-hosting services, and analytics tools. These providers may process or store limited information on our behalf in accordance with their own privacy policies.
4. Data Retention
Anonymized interaction logs may be retained only as long as needed to maintain and improve the Service. You may request deletion of any information you have personally shared by emailing us.
5. Cookies and Analytics
Our website may use cookies or similar technologies to understand aggregate user behavior. You can control cookie preferences through your browser settings.
6. Data Security
We implement reasonable administrative and technical safeguards to protect your information. However, no online system is completely secure, and you use the Service at your own risk.
7. Children and Age Restrictions
Radio Nine is intended for adults 18+
8. Your Rights
Depending on your location, you may have rights to:
- Access or receive a copy of data we hold about you
- Request correction or deletion of your data
- Withdraw consent to analytics or promotional messaging
To exercise these rights, contact us at hello@radionine.io.
9. Updates to This Policy
We may update this Privacy Policy occasionally to reflect service or regulatory changes. The “Last Updated” date above indicates the most recent version. Continued use of the Service after changes constitutes acceptance of the updated policy.
10. Contact
Questions or concerns about privacy?
hello@radionine.io